Terms and conditions

Welcome to Reset Mind Counsellors Pty Ltd.

These terms and conditions outline the rules and regulations for use of our website and services. By accessing this website, you agree to be bound by these terms. If you do not accept these terms, please discontinue use of this website.

The terms “Client”, “You”, and “Your” refer to any individual accessing this website. “We”, “Us”, and “Our” refer to Reset Mind Counsellors Pty Ltd.

Use of Website

This website is provided for general information about counselling services. Content is not a substitute for professional medical or psychiatric advice.

We reserve the right to update or modify the content at any time without notice.

Cookies

This website may use cookies to improve your browsing experience. By using our site, you consent to the use of cookies in accordance with standard browser functionality.

You may disable cookies via your browser settings.

Intellectual Property

Unless otherwise stated, all intellectual property displayed on this website is owned by Reset Mind Counsellors Pty Ltd.

You may:

View content for personal use
Print pages for personal reference

You may not:

Republish website content elsewhere
Sell, rent, or sub-license content
Copy text, images, or branding without permission
Redistribute content commercially

User Comments & Submissions

Any comments sent via forms or email may be stored securely. We do not publicly display user comments on this website.

You warrant that any information you provide:

Does not infringe intellectual property rights

Is not defamatory or unlawful

Contains no harmful software

We may remove or decline any submission at our discretion.

External Links

This website may link to third-party websites. We are not responsible for:

The content on those websites

Their accuracy

Their privacy practices

Following external links is at your own risk.

Hyperlinking to Our Content

The following organisations may link to our site without written approval:

Government agencies

Search engines

News organisations

Online business directories

Links must:

Not be misleading

Not imply sponsorship or endorsement

Fit the context of the linking website

Use of our logo requires prior written consent.

If you wish to request permission, contact:
info@resetmind.net.au

Iframes

You may not frame our pages or alter their visual presentation without our written approval.

Limitation of Liability

To the fullest extent permitted by Australian law:

We do not guarantee continuous website availability

We are not liable for errors, omissions, or outdated information

We are not liable for loss, damages, or misuse of information

This website should not be used in emergencies or crisis situations.

Counselling Services

Counselling is a voluntary, collaborative process. Outcomes vary between individuals.

We do not provide:

Crisis intervention

Emergency response

After-hours urgent support

If you are in danger or require immediate assistance, please contact 000.

Confidentiality

We maintain strict confidentiality except where required by law, including:

Risk of harm to self or others

Child protection concerns

Court orders

Cancellation Policy

Clients are required to provide reasonable notice to cancel or reschedule appointments. Fees may apply for late cancellations or non-attendance.

NDIS Clients

Where applicable, services must comply with the relevant NDIS guidelines and policies.

Reservation of Rights

We reserve the right to:

Remove links to our site

Change these terms without notice

Refuse service where appropriate under Australian law

Accuracy of Information

While we aim to keep content updated, we make no warranties regarding:

Completeness

Accuracy

Currency

Use of content is at your own discretion.